Privacy

Privacy Policy
Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor necessary for the conclusion of a contract. You are not obliged to provide your data. Failure to provide the data will have no consequences. This applies only insofar as no other provision is made in the following data processing operations.
“Personal data” means any information relating to an identified or identifiable natural person.
Server Log Files
You can visit our websites without providing any personal information.
Each time you access our website, usage data is transmitted to us or to our web host / IT service provider by your Internet browser and stored in log files (so-called server log files). The stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred, and the requesting provider.
The processing is carried out on the basis of Art. 6 para. 1 lit. The processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR, based on our overriding legitimate interest in ensuring the smooth operation of our website and improving our services.
Your data may be transferred to third countries outside the European Union for which an adequacy decision by the European Commission exists.
Contact
Controller
You may contact us at any time. The controller responsible for data processing is:
Könighaus GmbH
Albert-Einstein-Straße 1
46446 Emmerich, Germany
+49 2822 – 537 64 01
info@koenighaus-infrarot.de
Customer-Initiated Contact by Email
If you initiate contact with us by email, we collect your personal data (name, email address, message text) only to the extent provided by you. The processing of this data serves to process and respond to your contact request.
If the contact is made for the purpose of carrying out pre-contractual measures (e.g. consultation regarding a purchase inquiry or preparation of a quotation) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.
If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR, based on our overriding legitimate interest in processing and responding to your inquiry. In this case, you have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data based on Art. 6 para. 1 lit. f GDPR.
We use your email address only to process your inquiry. Your data will subsequently be deleted in compliance with statutory retention periods, unless you have consented to further processing and use of your data.
Collection and Processing When Using the Contact Form
When you use the contact form, we collect your personal data (name, email address, message text) only to the extent provided by you. The processing of this data serves the purpose of contacting you.
If the contact is made for the purpose of carrying out pre-contractual measures (e.g. consultation regarding a purchase inquiry or preparation of a quotation) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.
If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR, based on our overriding legitimate interest in processing and responding to your inquiry.
In this case, you have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data based on Art. 6 para. 1 lit. f GDPR.
We use your email address only to process your inquiry. Your data will subsequently be deleted in compliance with statutory retention periods, unless you have consented to further processing and use of your data.
Collection and Processing When Uploading Images
We provide an upload function for image files on our website. This allows you to send images to us via encrypted data transmission.
When you submit your images, we may collect your personal data (images depicting identifiable persons) only to the extent provided by you. The processing of this data serves the purpose of creating personalized products. The submitted image serves as a template for the product and is used for this purpose (e.g. T-shirt printing).
The processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR and is necessary for the performance of a contract with you.
Your data may be disclosed to service providers that we engage as part of order processing. No disclosure to other third parties takes place.
We use the image you submit only for the purpose of providing the agreed services. Your data will subsequently be deleted in compliance with statutory retention periods, unless you have consented to further processing and use of your data.
Collection and Processing When Sending Images by Email
You have the option of sending us images by email in connection with the ordering of a personalized product.
When you submit your images, we may collect your personal data (images depicting identifiable persons) only to the extent provided by you. The processing of this data serves the purpose of creating personalized products. The submitted image serves as a template for the product and is used for this purpose (e.g. T-shirt printing).
The processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR and is necessary for the performance of a contract with you.
Your data will not be disclosed to third parties.
We use the image you submit only for the purpose of providing the agreed services. Your data will subsequently be deleted in compliance with statutory retention periods, unless you have consented to further processing and use of your data.
Orders
Collection, Processing and Disclosure of Personal Data When Placing Orders
When you place an order, we collect and process your personal data only to the extent necessary to fulfill and process your order and to handle your inquiries. The provision of the data is necessary for the conclusion of the contract. Failure to provide the data means that no contract can be concluded. The processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR and is necessary for the performance of a contract with you.
Your data may be disclosed, for example, to shipping companies, dropshipping and fulfillment providers, payment service providers, service providers involved in order processing, and IT service providers. In all cases, we strictly comply with the applicable legal requirements. The scope of data transmitted is limited to the minimum necessary.
Your data may be transferred to third countries outside the European Union for which an adequacy decision by the European Commission exists.
Reviews and Advertising
Trustami Customer Reviews
The Trustami trust seal is integrated into this website to display collected reviews and social media feedback. This serves to implement our legitimate interests in optimally marketing our services on our own website pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR.
When the Trustami trust seal is accessed, the web server automatically stores data (access data) in the form of a server log file. This log file contains the name of the website accessed, the file, the date and time of access, your IP address in abbreviated form, the amount of data transferred, a message confirming successful access, the browser type, the user’s operating system, the referrer URL (the previously visited page), and the requesting provider. This access data is not analyzed and is automatically overwritten no later than seven days after the end of your visit to the website.
The Trustami trust seal and the services advertised through it are offered by Trustami GmbH, Schröderstraße 5, 10115 Berlin, Germany. The processing of data collected by Trustami is governed by Trustami’s privacy policy, available at www.trustami.com/datenschutz.
Use of Email Address for Sending Newsletters
We use your email address, independently of the processing of your contract, exclusively for our own advertising purposes to send newsletters, provided that you have expressly consented to this. The processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR with your consent.
You may withdraw your consent at any time without affecting the lawfulness of processing carried out on the basis of your consent prior to its withdrawal. You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the mailing list.
Use of Mailchimp
For sending newsletters, we use the services of Rocket Science Group LLC (675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA; “Mailchimp”) as part of data processing on our behalf.
We transfer the information you provide when signing up for the newsletter (email address, and, where applicable, first and last name) to Mailchimp. The processing of this data serves the purpose of sending newsletters and statistically analyzing their performance.
To evaluate newsletter campaigns, the newsletters we send contain a 1×1 pixel graphic (tracking pixel) or a tracking link. This allows us to determine whether you have opened the newsletter and whether you have clicked on any integrated links.
In this context, we collect personal data such as your IP address, browser type and device, as well as the time of access. Pseudonymous usage profiles may be created from this data. The data collected is not used to personally identify you. The data collected is used solely for statistical analysis to improve newsletter campaigns.
Your data is generally transferred to Mailchimp servers in the USA and stored there. An adequacy decision by the European Commission exists for the USA, namely the Trans-Atlantic Data Privacy Framework (TADPF). Mailchimp is not certified under the TADPF. Data transfers are carried out, among other things, on the basis of Standard Contractual Clauses as appropriate safeguards for the protection of personal data, which can be viewed at: https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_de.
The processing of your personal data is carried out on the basis of Art. 6 para. 1 lit. f GDPR, based on our overriding legitimate interest in a targeted, effective, and user-friendly newsletter system. You have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data.
Further information and Mailchimp’s privacy policy can be found at: https://mailchimp.com/de/legal/data-processing-addendum/ and https://www.intuit.com/privacy/statement/.
Shipping Service Providers / Inventory Management
Disclosure of Email Address to Shipping Companies to Provide Shipping Status Information
As part of contract processing, we provide your email address to the shipping company if you have expressly consented to this during the ordering process. The disclosure serves the purpose of informing you about the shipping status by email. The processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR with your consent. You may withdraw your consent at any time by notifying us or the shipping company, without affecting the lawfulness of processing carried out on the basis of your consent prior to its withdrawal.
Use of an External Inventory Management System
We use an inventory management system as part of order processing and contract fulfillment. For this purpose, the personal data collected during the ordering process is transferred to:
JTL-Software-GmbH
Rheinstr. 7
41836 Hückelhoven
Germany
The processing of your personal data serves the purpose of fulfilling the contract concluded with you and is carried out on the basis of Art. 6 para. 1 lit. b GDPR.
Payment Service Providers
Use of the Payment Service Provider Mollie
For payment processing on our website, we use the payment service provider Mollie B.V. (Keizersgracht 313, 1016 EE Amsterdam, Netherlands; “Mollie”).
The processing of data serves the purpose of offering you various payment methods by processing payments through the payment service provider Mollie. If you have selected one of the payment options offered by the payment service provider Mollie, the data required for payment processing will be transmitted to Mollie. This includes your payment details (such as bank account number or credit card number), your IP address, your Internet browser and device type, and in some cases your first and last name, address details, and information about the product or service you purchased from us.
This data processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR. Further information on data processing when using the Mollie payment service can be found in the corresponding privacy policy: https://www.mollie.com/de/privacy
Cookies
Our website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on a user’s computer system. When a user visits a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is accessed again.
Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting the appropriate technical settings in your Internet browser, you can be notified before cookies are set and decide individually whether to accept them, as well as prevent the storage of cookies and the transmission of the data they contain. Cookies that have already been stored can be deleted at any time. However, please note that you may not be able to use all of the functions of this website to their full extent.
You can find information on how to manage cookies (including how to disable them) in the most commonly used browsers at the following links:
Chrome: https://support.google.com/accounts/answer/61416?hl=de
Microsoft Edge: https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Technically Necessary Cookies
Unless otherwise stated in this privacy policy, we use only technically necessary cookies for the purpose of making our services more user-friendly, effective, and secure.
Furthermore, cookies enable our systems to recognize your browser even after you navigate to another page and to provide you with services. Some functions of our website cannot be offered without the use of cookies. For these functions, it is necessary for your browser to be recognized again after you navigate to another page.
The use of cookies or comparable technologies is based on § 25 para. 2 TDDDG. The processing of your personal data is carried out on the basis of Art. 6 para. 1 lit. f GDPR, based on our overriding legitimate interest in ensuring the optimal functionality of the website as well as a user-friendly and effective design of our services.
You have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data.
Use of the CCM19 Cookie Consent Manager
We use the CCM19 Cookie Consent Manager from Papoo Software & Media GmbH (Auguststr. 4, 53229 Bonn, Germany; “CCM19”) on our website.
The plugin enables you to give consent to data processing via the website, in particular to the setting of cookies, as well as to exercise your right to withdraw consent that has already been given.
The processing of data serves the purpose of obtaining and documenting the necessary consent for data processing and thereby complying with legal obligations.
Cookies are used for this purpose. Among other things, the following information may be collected, stored, and, where applicable, transmitted to CCM19: randomly generated ID, consent status, date and time of consent/refusal.
The data is stored for 1 year and 1 month and then deleted. This data is not disclosed to any other third parties.
The processing of data is carried out for the fulfillment of a legal obligation on the basis of Art. 6 para. 1 lit. c GDPR.
Further information on data protection at CCM19 can be found at: https://www.ccm19.de/datenschutzerklaerung.html.
Communication
Use of the Crisp Live Chat System
We use the live chat system provided by Crisp IM SARL (2 Boulevard de Launay, 44100 Nantes, France; “Crisp”) on our website as part of data processing on our behalf.
The processing of data serves the purpose of enabling direct and efficient communication between you and us as the service provider. Cookies are used to operate the live chat system, allowing the browser to be recognized.
Among other things, the following information may be processed and, where applicable, transmitted to Crisp: IP address and other personal data that you provide when using the chat system.
The use of cookies or comparable technologies is carried out with your consent on the basis of § 25 para. 1 sentence 1 TDDDG in conjunction with Art. 6 para. 1 lit. a GDPR.
The processing of your personal data is carried out with your consent on the basis of Art. 6 para. 1 lit. a GDPR. You may withdraw your consent at any time without affecting the lawfulness of processing carried out on the basis of your consent prior to its withdrawal.
Further information on data processing by Crisp can be found at: https://crisp.chat/de/privacy/
Plugins and Other Services
Use of Social Media Plugins
We use social media plugins on our website. The integration of social media plugins and the associated data processing serves the purpose of optimizing advertising for our products.
When social media plugins are integrated, a connection is established between your computer and the servers of the social network providers. The plugin is then displayed on the page by notifying your browser, provided that you have expressly consented to this.
In this process, both your IP address and information about which of our pages you have visited are transmitted to the providers’ servers. This applies regardless of whether you are registered with or logged into the social network. Data is also transmitted from users who are not registered or logged in.
If you are simultaneously connected to one or more of your social network accounts, the information collected may also be assigned to your respective profiles. When using the plugin functions (e.g. by clicking a button), this information is also associated with your user account.
You can prevent this association by logging out of your social media accounts before visiting our website and before activating the buttons.
The use of cookies or comparable technologies is carried out with your consent on the basis of § 25 para. 1 sentence 1 TDDDG in conjunction with Art. 6 para. 1 lit. a GDPR.
The processing of your personal data is carried out with your consent on the basis of Art. 6 para. 1 lit. a GDPR. You may withdraw your consent at any time without affecting the lawfulness of processing carried out on the basis of your consent prior to its withdrawal.
The social networks listed below are integrated into our website via social media plugins. Further information on the scope and purpose of data collection and use, as well as your related rights and options for protecting your privacy, can be found in the linked privacy notices of the respective providers.
Facebook by Meta Platforms Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland)
Meta Platforms Ireland and we are jointly responsible for the collection of your data and the transmission of this data to Facebook when the service is integrated.
This is based on an agreement between us and Meta Platforms Ireland concerning the joint processing of personal data, which defines the respective responsibilities. The agreement can be accessed at: https://www.facebook.com/legal/controller_addendum.
According to this agreement, we are primarily responsible for fulfilling the information obligations pursuant to Art. 13 and 14 GDPR, complying with the security requirements of Art. 32 GDPR with regard to the correct technical implementation and configuration of the service, and complying with the obligations under Art. 33 and 34 GDPR insofar as a personal data breach concerns our obligations under the joint processing agreement.
Meta Platforms Ireland is responsible for enabling data subjects to exercise their rights under Art. 15–20 GDPR, complying with the security requirements of Art. 32 GDPR with regard to the security of the service, and fulfilling the obligations under Art. 33 and 34 GDPR insofar as a personal data breach concerns the obligations of Meta Platforms Ireland under the joint processing agreement.
Your data may be transferred to the USA. An adequacy decision by the European Commission exists for the USA, namely the Trans-Atlantic Data Privacy Framework (TADPF). Meta has certified itself under the TADPF and has thereby committed to complying with European data protection principles.
Further information on the collection and use of data by Facebook, as well as your related rights and options for protecting your privacy, can be found in Facebook’s privacy policy at: https://www.facebook.com/about/privacy/.
Instagram by Meta Platforms Ireland Limited (4 Grand Canal Square, Dublin 2, Ireland):
https://help.instagram.com/155833707900388
Your data may be transferred to the USA. An adequacy decision by the European Commission exists for the USA, namely the Trans-Atlantic Data Privacy Framework (TADPF). Meta has certified itself under the TADPF and has thereby committed to complying with European data protection principles.
Use of YouTube
We use the YouTube video embedding function provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “YouTube”) on our website. YouTube is a company affiliated with Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).
This function displays videos hosted on YouTube in an iFrame on our website. The “Enhanced Privacy Mode” option is enabled. As a result, YouTube does not store any information about visitors to the website. Only when you watch a video will information about this be transmitted to YouTube and stored there.
Your data may be transferred to the USA. An adequacy decision by the European Commission exists for the USA, namely the Trans-Atlantic Data Privacy Framework (TADPF). YouTube has certified itself under the TADPF and has thereby committed to complying with European data protection principles.
The use of cookies or comparable technologies is carried out with your consent on the basis of § 25 para. 1 sentence 1 TDDDG in conjunction with Art. 6 para. 1 lit. a GDPR.
The processing of your personal data is carried out with your consent on the basis of Art. 6 para. 1 lit. a GDPR. You may withdraw your consent at any time without affecting the lawfulness of processing carried out on the basis of your consent prior to its withdrawal.
Further information on the collection and use of data by YouTube and Google, as well as your related rights and options for protecting your privacy, can be found in YouTube’s privacy policy at: https://www.youtube.com/t/privacy.
Data Subject Rights and Storage Period
Storage Period
After the contract has been fully performed, the data will initially be stored for the duration of the statutory warranty period. Thereafter, the data will be retained in accordance with statutory retention periods, in particular those under tax and commercial law, and will then be deleted once these periods have expired, unless you have consented to further processing and use of your data.
Rights of Data Subjects
Subject to the applicable legal requirements, you have the following rights under Articles 15 to 20 of the GDPR: the right of access, the right to rectification, the right to erasure, the right to restriction of processing, and the right to data portability.
In addition, pursuant to Art. 21 para. 1 GDPR, you have the right to object to processing based on Art. 6 para. 1 lit. f GDPR, as well as to processing for the purposes of direct marketing.
Right to Lodge a Complaint with a Supervisory Authority
Pursuant to Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data is not carried out lawfully.
You may lodge a complaint with, among others, the supervisory authority responsible for us, which can be contacted using the following details:
State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia
Postfach 20 04 44
40102 Düsseldorf
Germany
Tel.: +49 211 384240
Fax: +49 211 38424999
Email: poststelle@ldi.nrw.de
Right to Object
If the personal data processing activities listed here are based on our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR, you have the right to object to such processing at any time, with effect for the future, on grounds relating to your particular situation.
Following an objection, the processing of the data concerned will be discontinued unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves the establishment, exercise, or defense of legal claims.